Methodology

Research-based criteria for designing and measuring user experience

How do users experience digital products? You might be surprised by the answer – they experience it in stages. Interface Guru’s Cia Romano developed the Usable Times 5™ methodology in 2001 after observing many people during one-on-one usability tests. The methodology can be applied to all digital interfaces, including websites, apps, touchscreens and enterprise software. Is your digital product usable? Contact us to find out.

Usable Times 5™

  1. Orientation – Does the user know where he is?
  2. Permission – Is this what the user wanted to experience?
  3. Interactivity – Does the user understand what he can do?
  4. Relevance – Is the content meaningful to the user?
  5. Speed – How long does the user have to wait?

Did you know? Usable Times 5™ is based on the medical concept of Alert and Oriented x 4 (awake and oriented to person, place, time and date).

The six-step process

Years of experience led to Interface Guru’s six-step process, which ensures project goals are attainable within schedule and budget.

Build digital products the right way by leveraging effective planning for success.

Learn more